Description of job position
- Connecting telephone calls.
- Operating telephone and fax lines.
- Providing information about the services of the company over the telephone.
- Providing technical support and solving specific customer problems over the telephone or online.
- Handling claims and special requirements from customers.
- Keeping records on customer requirements and claims of provided services.
Position Helpdesk Operator - Customer Support in the labour market
The job position is
in the salary ranking of
Women representation in position
Average age of respondent by position
Agriculture, Food Industry
320 - 895 BAM
Medicine & Social Care
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Security & Protection
648 - 1,358 BAM
1,416 - 8,133 BAM
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- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used