Administration

The salary range for people working in Bosnia and Herzegovina in Administration is typically from 922 BAM (minimum salary) to 2,032 BAM (highest average, actual maximum salary is higher).

This is the total monthly salary including bonuses. Salaries can vary drastically among different job positions. If you are interested in the salary of a particular job, please choose it from the list.

List of positions in the Administration category and their job descriptions

Administrative Worker

• Transcribing documents using computers.
• Recording of incoming and outgoing correspondence.
• Handling corporate correspondence, email, and phone calls.
• Operating copier and fax equipment.
• Filing and locating documents.
• Welcoming and taking care of visitors, preparing and serving refreshments.
• Recording the minutes in meetings and negotiations.
• Reserving accommodation, travel tickets, airline tickets, and similar tasks.
• Responsibility for purchasing office supplies and other goods consumed on a daily basis.
• Managing the cash box and responsibility for entrusted cash and valuables.

1,000 - 1,906 BAM

Archivist, Registry Administrator

• Receiving, storing and managing the documents in the filing department and archives.
• Completing internal archives guidelines.
• Sorting and recording of documents pursuant to the regulations and plans of the filing department.
• Borrowing of filed documents.
• Keeping a filing log.
• Disposing of obsolete records in accordance with the legislative regulations.
• Responsibility for the documentation in the filing department in accordance with the applicable legislation and internal standards.

1,000 - 1,543 BAM

Assistant

• Independent preparation of materials and presentations for a superior.
• Communicating with the company’s business partners.
• Independently processing meeting minutes.
• Recommending and organising personal meetings for your superior and his or her business partners.
• Recording defined working tasks and monitoring adherence to their deadlines.
• Creating weekly, monthly, and annual work plans for a manager and their subsequent coordination with the planned work of a superior or the company.

1,082 - 2,144 BAM

CSR specialist

• Management of corporate social responsibility (CSR) projects.
• Preparation of press releases and cooperation with the media and organizing press conferences
• Content preparation for company websites, digital media and social networks (Facebook, Instagram, YouTube)
• Procurement and care of company materials (brochures, POS materials, posters, brochures)
• Design and implementation of company events
• Taking care of editing and translating company materials
• Various administrative tasks such as planning, monitoring results, reporting, budgeting, etc.

1,134 - 2,116 BAM

Call Operator

• Providing general and specific information to callers.
• Cooperating with other members of the departments to provide an adequate answer to the questions.
• Execution of requests, complaints and claims.
• Recording caller requests in the information system.
• Adherence to standards of telephone communication and quality of provided services in accordance with internal regulations.
• Responsibility for the correctness and completeness of the information provided.

1,000 - 2,218 BAM

Chief Receptionist Officer

• Ensuring the smooth running and representativeness of the reception.
• Coordinating the activities of one or more receptionists.
• Welcoming and ushering visitors and/or guiding them to employees with whom business is to be conducted.
• Recording details about visitors in the guestbook or information system.
• Issuing and collecting passes upon the arrival/departure of visitors.
• Handling incoming and outgoing phone calls in local as well as a foreign language.
• Training new recruits.
• Solving non-standard situations.

1,000 - 1,730 BAM

Contract administrator

• Preparing sales and purchase contracts
• Negotiating contract terms with internal and external partners
• Reviewing and updating existing contracts

1,000 - 3,139 BAM

Data entry operator

• Inputting and updating data into computer systems accurately and efficiently.
• Verifying and correcting data to ensure accuracy and completeness.
• Maintaining organized records and files for easy retrieval of information.
• Assisting in the preparation of reports and documents as required.
• Collaborating with team members to ensure data integrity and consistency.
• Responding to inquiries related to data entry and assisting with troubleshooting issues.
• Performing regular backups of data to prevent loss of information.
• Managing and prioritizing multiple tasks to meet deadlines effectively.
• Ensuring compliance with data protection regulations and company policies.
• Supporting administrative tasks as needed to enhance overall office productivity.

1,000 - 1,729 BAM

Diversity, Equity and Inclusion Manager

• Works with managers at various levels to assess the current state of diversity, equity and inclusion, identify potential solutions and influence steps for specific action planning.
• Collaborates with other components to develop and execute short- and long-term business strategies for Diversity, Equity and Inclusion (DEI).
• Develop and implement DEI capability development programs and initiatives in support of corporate strategies and individual support needs.
• Conducts equality and inclusion audits of corporate and team initiatives.
• Monitor progress on DEI corporate commitments.
• Manages communication of DEI principles, plans, progress, and supplemental CR stories.
• Collaborates with partners and leaders to influence policies and identify resources needed to create an inclusive environment.

1,000 - 4,157 BAM

Office Manager

• Responsibility for department operations and the management of assigned tasks.
• Administrative and organisational support for company management.
• Coordination of subordinate staff and the delegation of tasks.
• Management and supervision to ensure deadlines are met by the members of management.
• Recording minutes from meetings and preparing materials for the members of management.
• Communication with authorities, suppliers, and other institutions.
• Responsibility for purchasing office supplies, refreshments, and office equipment.
• Securing a repair service for moveable and real estate assets.
• Managing the company’s fleet vehicles.

1,121 - 2,577 BAM

Project Coordinator

• Becoming acquainted with the conditions for receiving grants through calls for proposals.
• Creating project documentation necessary for the award of grants.
• Submitting projects financed, for example, from EU structural funds to brokerage agencies.
• Communicating with European Commission bodies, brokerage agencies and funding applicants.
• Incorporating brought up objections into the project docummentation.

1,083 - 2,367 BAM

Receptionist

• Responsibility for reception operations.
• Announcing and presenting visitors.
• Providing general information to visitors.
• Recording exits and entries into the book of visits.
• Answering and forwarding calls.
• Accepting and turning over messages.
• Distribution and management of correspondence, faxes and emails.
• Responsibility for order and cleanliness around reception.

1,000 - 1,554 BAM

Receptionist I

• Handling incoming and outgoing phone calls in the Slovak language.
• Welcoming and ushering visitors and/or guiding them to employees with whom business is to be conducted.
• Recording details about visitors in the guestbook or information system.
• Issuing and collecting passes upon the arrival/departure of visitors.
• Performing routine administrative work.

1,000 - 1,554 BAM

Secretary

• Planning and organising a superior's work meetings and conferences.
• Handling incoming and outgoing phone calls.
• Services for management and guests, e.g. welcoming guests, preparing and serving refreshments, etc.
• Managing business correspondence and email.
• Transcribing data using computers, database management and the creation of presentations.
• Recording the minutes in work meetings and negotiations using materials provided by a superior.
• Operating fax machines, scanners, copiers, and similar office equipment.
• Reserving travel tickets, airline tickets, and accommodation for business trips.
• Purchasing office supplies, refreshments, and other goods consumed on a daily basis.

1,000 - 2,288 BAM

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