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Management

Call Centre Manager

Net monthly salary for Bosnia and Herzegovina is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
1,202 - 3,532 BAM
10% earn less lthan 1,202 BAM
10% earns more than 3,532 BAM

Salaries in the survey are expressed in net.

Based on the Plata.ba salary survey, 80% of people on the Call Centre Manager position in the Bosnia and Herzegovina earn between 1,202 BAM and 3,532 BAM monthly net.

10% of employees earn less than 1,202 BAM and 10% of people earn more than 3,532 BAM.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

  • Responsibility for recruiting and selecting new employees.
  • Scheduling work shifts of supervisors and call centre operators.
  • Managing, coordinating, checking and motivating subordinate employees.
  • Setting up key performance indicators (KPIs) of the team.
  • Proposing changes of procedures, processes, etc.

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The most common career path of an employee

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Position Call Centre Manager - Management in the labour market

In the salary ranking,
the job position takes

99. place

Women representation in position

n/a

Average age of respondent by position

n/a

520. place

Tailor

Textile, Leather, Apparel Industry

Salary group 1

1,000 - 1,311 BAM

100. place

Product Marketing Manager

Marketing, Advertising, PR

Salary group 2

1,473 - 3,308 BAM

99. place

Call Centre Manager

Management

Salary group 2

1,202 - 3,532 BAM

98. place

Supply Chain Specialist

Transport, Haulage, Logistics

Salary group 2

1,695 - 2,968 BAM

1. place

Country Manager/Director

Top Management

Salary group 3

2,400 - 7,796 BAM

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Data for salary decisions
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1 job for a year
100.00 BAM*
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