Banking

The salary range for people working in Bosnia and Herzegovina in Banking is typically from 1,147 BAM (minimum salary) to 2,713 BAM (highest average, actual maximum salary is higher).

This is the total monthly salary including bonuses. Salaries can vary drastically among different job positions. If you are interested in the salary of a particular job, please choose it from the list.

List of positions in the Banking category and their job descriptions

Back Office Specialist

• Processing of all types of client requests.
• Entering and updating the information in the bank information system.
• Drawing up and processing of contracts and contract amendments for individual banking products.
• Archiving documents in compliance with the internal regulations.
• Mastering internal regulations, general business terms and conditions, and business conditions for individual banking products.
• Communicating with internal and external clients.

1,198 - 2,329 BAM

Branch Director

• Overseeing the daily operations of the branch to ensure efficient service delivery.
• Leading and managing branch staff, providing guidance and support to enhance performance.
• Developing and implementing strategies to achieve branch sales targets and enhance customer satisfaction.
• Ensuring compliance with banking regulations and internal policies to mitigate risks.
• Building and maintaining relationships with clients, addressing their needs and resolving issues.
• Monitoring financial performance and preparing reports for senior management.
• Conducting training and development programs for staff to improve skills and knowledge.
• Collaborating with other departments to promote products and services effectively.
• Managing branch budgets and controlling operational costs to optimize profitability.
• Participating in community engagement initiatives to promote the bank’s presence and reputation.

1,320 - 3,642 BAM

Card Services Clerk

• Processing applications for the issuance of credit and debit cards.
• Communicating with companies issuing credit cards and bank branches.
• Participating in the creation and updating of internal regulations.
• Cooperating with project managers on new projects.
• Solving complaints.
• Assessing the suitability of motives on credit cards in your own design.

1,044 - 2,032 BAM

Claims Administrator

• Recovering overdue receivables from the customers of a leasing company.
• Registering and controlling overdue receivables.
• Processing and sending written and e-mail reminders.
• Communicating with debtors and other departments within the company.
• Planning repayment schedules in the event of the insolvency of debtors.
• Registering and checking payments in the system.
• Preparing materials for the legal department.

1,000 - 1,947 BAM

Counter Clerk

• Presentation and sale of bank products and services.
• Cash deposits and withdrawals, payment orders, opening and closing accounts, exchange office activities, and other transactions and services.
• Creating and maintaining good relations with bank clients.
• Providing advice related to bank products and services.
• Responsibility for the accuracy of accepted and issued amounts of cash and/or other valuables.
• Checking the validity and integrity of received banknotes, coins, and valuables.
• Following bank process and methodology procedures.
• Following the bank’s security policy.

1,000 - 1,754 BAM

Department Manager

• Ensuring the smooth running of the department within the company.
• Managing, coordinating, motivating and evaluating subordinate staff.
• Training of new recruits.
• Finding and proposing trainings and courses for subordinate employees.
• Checking the attendance of subordinate employees.
• Solving non-standard situations at the workplace.
• Participation in the selection and dismissal of employees.
• Preparing weekly and monthly reports.

1,279 - 3,507 BAM

Division Manager

• Overseeing the strategic direction and operational management of the division.
• Developing and implementing policies, procedures, and best practices to enhance efficiency and effectiveness.
• Leading a team of professionals, providing guidance, support, and performance evaluations to ensure high levels of productivity and morale.
• Collaborating with senior management to align division goals with overall organizational objectives.
• Analyzing market trends and financial data to identify opportunities for growth and improvement.
• Establishing and maintaining relationships with key stakeholders, including clients, regulators, and industry partners.
• Ensuring compliance with all regulatory requirements and internal policies.
• Preparing and presenting reports on division performance to senior management and the board of directors.
• Managing the division's budget, forecasting financial performance, and controlling costs.
• Promoting a culture of continuous improvement and innovation within the division.

1,496 - 6,331 BAM

Financial Analyst

• Preparing regular and ad hoc financial analysis.
• Preparing statistics.
• Developing weekly and monthly reports.
• Taking part in developing financial plans.
• Taking part in developing and improving controlling mechanisms.
• Communicating with the high management members of the company and other departments.

1,389 - 2,733 BAM

Internal Auditor

• Drafting comprehensive plans and programs of audits.
• Performing audit activities at the company’s headquarters and branches.
• Checking compliance with internal regulations and the legislation.
• Reviewing business and operational activities of organisations.
• Processing audit outputs in the form of reports.
• Making recommendations and monitoring the removal of any identified deficiencies.
• Providing advice and consultancy within the scope of the auditor’s competence.

1,340 - 2,477 BAM

Loan Specialist

• Providing advice connected to consumer, mortgage, and commercial loans.
• Evaluating client creditworthiness pursuant to the lending policy at the financial institution.
• Concluding loan contracts on behalf of the financial institution.
• Checking the payment of instalments and the fulfilment of conditions agreed in the loan agreement.
• Adjusting deadlines and monthly instalments, loan maturity, etc. in the event that a client is temporarily unable to make payments.
• Contacting competing financial institutions with proposals for co-financing higher-cost investment projects.
• Cooperating with executors and external companies that deal with the collection of receivables.

1,111 - 2,289 BAM

Mortgage Specialist

• Providing advice to clients regarding mortgage products and services.
• Communicating with real estate agencies, building investors, authorities and other entities.
• Acquiring potential clients.
• Processing and assessing customers’ requests for mortgage loans.
• Performing administrative tasks associated with the provision of mortgage loans.
• Concluding mortgage loan agreements.

1,000 - 2,311 BAM

Payments Clerk

• Processing payments, including deposits, withdrawals, and fund transfers.
• Cashing checks and accepting loan payments while ensuring accuracy in transactions.
• Completing necessary forms for loan approvals and other banking services.
• Buying and selling foreign currency as required.
• Verifying account details, bank names, transaction amounts, and the accuracy of completed documents.
• Ensuring compliance with identification verification procedures for clients receiving services.
• Assisting customers with inquiries and providing information on banking products and services.
• Maintaining accurate records of all transactions and customer interactions.
• Collaborating with team members to enhance service delivery and operational efficiency.
• Adhering to banking regulations and internal policies to mitigate risks and ensure security.

1,000 - 1,640 BAM

Private Banker

• Managing liquid assets, stocks, bonds and real estate of highly creditworthy bank clients.
• Seeking out potential clients and their acquisition within their area of operation.
• Detecting the individual requirements and objectives of clients with the intention to propose the optimal investment solution for the appreciation of their property.
• Communicating with experts in asset management, real estate, lawyers etc.
• Providing advice in the investment and real estate area.
• Handling the special requirements of clients (e.g. booking tickets for an event, providing private jet transportation, etc.).

1,118 - 2,115 BAM

Seller of Bank Services, Loan Officer

• Monitoring cash flow in the branch's cash register and vault, ensuring accurate records of deposited and withdrawn funds.
• Verifying issued and received checks, maintaining comprehensive knowledge of all bank services and products, including loan types and savings options.
• Assisting tellers at the counter by providing accurate information to clients regarding banking services.
• Completing standard contracts for various types of loans, ensuring proper usage of loan funds, calculating and collecting interest on loans.
• Opening and managing accounts for both domestic and foreign clients, addressing complaints and correspondence, and maintaining organized records.
• Collecting and managing documentation, preparing analytical and statistical bases for report creation, and generating simple reports related to job responsibilities.
• Receiving and transmitting messages through fax and email, ensuring efficient communication within the bank.
• Building and maintaining strong relationships with clients to enhance customer satisfaction and loyalty.
• Staying informed about market trends and regulatory changes to provide accurate advice and guidance to clients.
• Collaborating with other departments to facilitate seamless service delivery and support the overall objectives of the bank.

1,050 - 2,203 BAM

Stock Broker

• Making business transactions with clients.
• Searching for potential clients.
• Communicating with clients with the purpose of securing their needs.
• Communicating with dealers/traders about the details of the business transaction.
• Addressing clients on the phone with investment offers.
• Providing clients with counseling in the area of investment.

1,281 - 2,934 BAM

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